Video Downloads

What format are they? What do I need to view them?

They are Windows Media .wmv files. To play them you'll need media player software that plays the windows format installed on your computer. Windows Media Player is offered for free from Microsoft and is available for Windows and for Mac. It comes installed with Windows; therefore you may have it already but we recommend keeping up with the latest upgrades. Here are links to download free software:

Windows Media Player 9 Series
WinAmp - another good player, also optimal for listening to music files

How long are the videos? What is the file size?

Our initial offering is a 30-minute movie and the file is approximately 100MB. Longer movies may use up to 300 MB hard drive space.

Any caveats?

We recommended buying the movie download only if you have a high-speed connection. Otherwise the download process could take a very long time.

Please view any of the free Previews for an example of this video format. If you cannot view a sample please contact us before purchasing the video so we can help you enable your computer.

DVD and Tapes

Our videos are available in DVD format for the USA and for Europe, or on video cassette tape in NTSC or PAL.

Mail Orders

Our online ordering system accepts credit cards only. If you wish to pay by check or money order, you can send in your order by mail. To do this, use our online shopping cart and order form. On the order form choose the payment option "Check or Money Order". When you submit the form, you will see a confirmation page displaying all information about the order. Print out that page and mail it along with your payment to the mailing address above.

All orders are filled within 24 hours of receiving/processing.

Return Merchandise Policy

If any tape arrives damaged or defective, return it within 14 days and it will be replaced.

Return Check Policy

Returned checks will be charged the amount of the check plus the a Returned Check fee of $25.00 as according to the laws of the state of California.

Shipping and Handling

Additional shipping charges apply for the following:

U.S. Priority Mail $2.00
Canadian Air Mail $2.00
Overseas/International $5.00
California Orders (includes sales tax) $5.00

Contact Information

Below is the mailing address for Builtmore Productions. This address can be used to send in mail orders or any other correspondence. All checks should be made out to Builtmore Productions, Inc.

Builtmore Productions, Inc.
P.O. Box One
Santa Monica, CA 90406-0001

Fax:  (310) 943-1617

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